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Customer Portal

Your cases,
in real time.

Submit cases, track every unit from design to delivery, download prescriptions and invoices, and message your case team — all in one secure place.

What you get

A calmer way to run lab work.

Real-time tracking

Watch every case move through design, manufacturing and QC, with an ETA you can schedule around.

Case submission

Upload scans and prescriptions in minutes. STL, PLY and all major scanner exports welcome.

Downloads & invoices

Pull prescriptions, delivery notes and invoices whenever you need them — no phone tag.

Message your team

Talk directly to the technicians on your case, with the full history attached.

Case history & archive

Every design and shade is archived, so remakes and repeat patients are effortless.

Secure & HIPAA-aware

Encrypted access and role-based permissions keep patient data protected end to end.

Become a Partner

Get your portal set up today.

Partners get portal access, a dedicated case team and pickup scheduling within one business day.